Can't find the information you are looking for? We will get back to you as soon as possible with what you need.

HOME

SHOP

Totter + Tumble B.V.

<p>You won&apos;t see us offering huge Totter + Tumble discounts on our website. Why? Because it&apos;s not sustainable and that is so important to an independent business like ours. That said, we promise to always value our Totter + Tumble family and offer an order discount to our newsletter subscribers. This subscriber-only offer is enhanced twice a year to celebrate our Business Birthday in early summer and our Friends + Family month during November. <a href="https://totterandtumble.eu/pages/lets-be-friends" id="isPasted" rel="noopener noreferrer" target="_blank">Sign up to our newsletter</a> to be kept in the loop.</p>

You won't see us offering huge Totter + Tumble discounts on our website. Why? Because it's not sustainable and that is so important to an independent business like ours. That said, we promise to always value our Totter + Tumble family and offer an or

Do you have Black Friday or other Holiday sales?

Discounts and Promotions

What makes Totter + Tumble playmats different?

I want to learn more about the Totter + Tumble founder!

What are Totter + Tumble playmats made from?

Are your playmats safe from birth?

Do your playmats come with a warranty?

Your playmats seem quite expensive, why?

Do your prices change?

Why is there a black code on my playmat?

Our Brand and Product

What sizes do you have available?

Can you make custom sizes?

Can you make custom designs?

Why is the XL playmat so expensive?

Will the XL designs come in other sizes?

Will there be any new XL playmats?

I can’t decide what colour to choose - help!

Can I choose each side of the playmat?

How often do you launch new designs?

Will your archived designs come back in stock?

Our Sizes and Designs

What is the Swatch Service?

How do I return my swatches?

I used the Swatch Service but I still can’t choose a design!

Our Swatch Service

Do you offer any first order discounts?

Do you give any Healthcare Professional discounts?

I want to place a large order, do you offer a discount?

Do you sell damaged or used playmats?

Can I add a gift note to my order?

Do you offer gift wrapping?

What is the difference between a Letterbox Voucher and a Digital Voucher?

Can you redeem a discount code when purchasing a playmat with a gift voucher?

Gifting Options

How long does it take to receive a playmat?

How long will preorder deliveries take?

There is a problem with my delivery - help!

Where do you ship to?

Delivery Information

I want to return my playmat.

I received a gifted playmat but it isn't right, can you help me?

My gift voucher has money left on it - can I get a refund?

Returns, Refunds and Exchanges

How do I clean my playmat?

Are your playmats waterproof?

Are your playmats stain proof?

I have a stain - help!

Why can’t I vacuum my playmat?

My playmat has a curl on the edge - help!

My playmat has a pressure indent, how can I remove it?

What flooring types are Totter + Tumble playmats suitable for?

Can I use my underfloor heating with your playmats?

How should I store my playmat when not in use?

Are Totter + Tumble playmats suitable for exercise, like pilates and yoga?

My playmat is slipping!

Are Totter + Tumble Playmats suitable for pets?

Care and Product Support

Customer Survey Prize Draw - January 2025

Giveaways and Prize Draws

What is your Refer-a-Friend Programme?

What rewards can I earn?

Can anyone Refer-a-Friend?

How do I Refer-a-Friend?

Is there a maximum number of referrals I can make?

Can the programme change or end?

Referral Programme Terms & Conditions

Refer-A-Friend

Do you have Black Friday or other Holiday sales?Updated 9 months ago