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Returns, Refunds and Exchanges

I want to return my playmat.

We know how important it is to get the perfect play mat for your home. If the size or design isn't right for you, we can accept unused play mat returns in the original packaging, within 30 days of receipt. As stated in the Terms & Conditions at purch

I received a gifted playmat but it isn't right, can you help me?

We can accept returns or exchanges on gifted playmats so long as the playmat is unused, in its original packaging and was ordered within the last 30 days. Please reach out and we will do all we can to assist you with a return.

My gift voucher has money left on it - can I get a refund?

Any remaining funds on Gift Cards is non refundable - we hope you may be able to use the balance another time!